MATILDA Gold
•1-2 business days shipping to Spain (Peninsula) for in-stock products.
•Free shipping in Spain and free first size change in Europe.
Matilda is our most exclusive design because it can be customized. It comes with a removable brooch which, thanks to its thread system, fits perfectly into the shoe base.
You can buy our Matilda ornament in several colours and enjoy different versions of the same pair of shoes depending on the occasion.
If you prefer another ornament colour, please let us know when placing your order (you can either write to us or phone us).
We recommend you choose your usual size.
Inner lining and leather insole.
Heel height 1.2 cm.
Non-slippery injected leather sole.
Handmade in Spain with top quality materials.
Cotton dust bag included.
Colour: gold.
Payments can be made by debit card, credit card or PayPal. You can also finance your purchase with Klarna and pay in three instalments without interest.
Credit card payments are made through Stripe, which is a highly secure payment gateway. Your data will never be used by Adeba other than to complete the procedures related to the purchase, to issue the corresponding refunds in the event of any returns and to prevent and inform the police forces in the event of any fraud being committed in www.adebamadrid.com by the buyer.
- Spain (Peninsula and The Balearic Islands): free delivery for purchases over €75. For orders of less than €75, the shipping cost it is €8.
- Portugal : €6
- Europe Zone 1: (Germany, Andorra, Austria, Belgium, Denmark, France, Italy, The Netherlands, Switzerland): €12
- Europe Zone 2: (The United Kingdom, Czech Republic, Finland, Greece, Ireland, Luxembourg, Norway, Poland, Sweden): €15
- USA and Canada: €19
ESTIMATED DELIVERY TIME for in-stock products:
- Spain (Peninsula): 1-2 business days
- Spain (The Balearic Islands) :2-4 business days
- Europe: 2-5 business days
- USA and Canada: 3-4 business days
For prices and delivery time for other countries, please contact us at hello@ademadrid.com
For PRE-ORDER sales, please check the estimated delivery date indicated on each product page.
When your order leaves our warehouse, you will receive an email notification with its tracking number.
Delivery time might be affected in busy periods (Christmas, sale periods...)
Please contact us in advance at hello@adebamadrid.com If you need a special express delivery, and we will be happy to help you.
To request your size change or return, please go to our RETURNS SECTION.
If you need help with your exchange or return, please contact us at help@itsrever.com or through our contact form and we will get back to you as soon as possible.
EXCHANGES
You can get your shoe size changed within a maximum period of 14 calendar days from the receipt of your order.
- Spain (Peninsula and The Balearic Islands): Free
- Europe: Free
- USA and Canada: size changes will be processed as new order.
Please contact us at hello@adebamadrid.com for shoe size changes in other countries.
If you want a second size change, you should place a new order.
All products must be returned in perfect condition and in their original box. The box must be well protected with another box or wrapping.
Shoes must keep their sole protector in their original condition for an exchange or return to be accepted. We kindly ask you to stand on a carpeted surface when you try on your shoes, so that they are in an unchanged condition.
You can schedule a pick up and we will deliver the size requested when we collect your return. You can also drop off your parcel at the shipping company pick-up point.
Size changes will be subject to the availability of the new products requested.
These same conditions apply to products bought with promotional codes and gift cards
To request a size change, please go to our RETURNS SECTION.
RETURNS
You may return your purchase within a maximum period of 14 calendar days from the receipt of your order.
Return costs:
- Spain (Peninsula and The Balearic Islands): 6 €
- Portugal: 9€
- Rest of Europe: 10€
- USA and Canda: 19€
For other countries, please contact us at hello@adebamadrid.com.
Returns are free if you opt for an "ADEBA VOUCHER" instead of a cash refund.
If you choose an instant cash refund, please note that a €1.5 fee will be applied. There is no extra cost if we process your refund after we rec
You can schedule a pick-up or drop off your parcel at the shipping company pick-up point.
All products must be returned in perfect condition and in their original box. The box must be well protected with another box or wrapping.
Shoes must keep their sole protector in their original condition for a return to be accepted. We kindly ask you to stand on a carpeted surface when you try on your shoes, so that they are in an unchanged condition.
Products bought with a gift card can also be returned. Your money can be refunded onto the original gift card. Please note that a €1.5 fee will be applied if your money is refunded into your bank account.
To request a return, please go to our RETURNS SECTION.
If you need help with your return, please contact us at help@itsrever.com or through our contact form and we will get back to you as soon as possible.
An exclusive brooch
How is it attached? You simply screw the brooch on your ballerina and you will have a new design whenever you want to give your shoes a different touch.