Lulu black velvet

We recommend you choose your usual size.

Upper, inner lining and leather insole.

Heel height 1 cm.

Handmade in Spain with top quality materials.

Cotton dust  bag included.

Colour: black.

Payments can be made by debit card, credit card or PayPal. You can also finance your purchase with Klarna and pay in three instalments without interest.

Credit card payments are made through Stripe, which is a highly secure payment gateway. Your data will never be used by Adeba other than to complete the procedures related to the purchase, to issue the corresponding refunds in the event of any returns and to prevent and inform the police forces in the event of any fraud being committed in www.adebamadrid.com by the buyer.

Spain (Peninsula and The Balearic Islands) and Portugal: Free delivery

Canary Islands: 15€

Europe and UK : 10€.

Europe II:  Greece, Malta, Monaco, Norwey, Swiss: 15€

USA, Canada, Mexico, Chile, Argentina: 20€

Rest of the world: South America, China, Japan, Australia, Asia: 35€

ESTIMATED DELIVERY TIME for in-stock products:

- Spain (Peninsula) and Portugal: 1-3 business days.

- Spain (The Balearic Islands) : 2-4 business days.

- Europe: 2-6 business days.

 - International: 3-7 days business days.

For prices and delivery time for other countries, please contact us at hello@ademadrid.com

For PRE-ORDER sales, please check the estimated delivery date indicated on each product page. When your order leaves our warehouse, you will receive an email notification with its tracking number.

Please contact us in advance at hello@adebamadrid.com if you need a special express delivery, and we will be happy to help you.

To request your size change or return, please go to our RETURNS SECTION.

If you need help with your exchange or return, please contact us at hello@adebamadrid.com or through our contact form and we will get back to you as soon as possible.

EXCHANGES

You can get your shoe size changed within a maximum period of 14 calendar days from the receipt of your order.

• Spain (Peninsula and The Balearic Islands): Free
  


• Europe: Free
  


• USA and Canada: size changes will be processed as  new order.
  

Please contact us at hello@adebamadrid.com for shoe size changes in other countries.

If you want a second size change, you should place a new order.

All products must be returned in perfect condition and in their original box. The box must be well protected with another box or wrapping.

Shoes must keep their sole protector in their original condition for an exchange or return to be accepted.  We kindly ask you to stand on a carpeted surface when you try on your shoes, so that they are in an unchanged condition.

You can schedule a pick up and we will deliver the size requested when we collect your return. You can also drop off your parcel at the shipping company pick-up point.

Size changes will be subject to the availability of the new products requested.

These same conditions apply to products bought with promotional codes and gift cards

To request a size change, please go to our RETURNS SECTION.

RETURNS

You may return your purchase within a maximum period of 14 calendar days from the receipt of your order.

Return costs:

Spain (Peninsula): 6 €

Spain (Balearic Islands): 8€

Portugal: 9€

Rest of Europe: 10€

United Kingdom: 20€

USA and Canada: 30€

For other countries, please contact us at hello@adebamadrid.com.

Returns are free if you opt for an "ADEBA VOUCHER" instead of a cash refund.

You can schedule a pick-up or drop off your parcel at the shipping company pick-up point.

All products must be returned in perfect condition and in their original box. The box must be well protected with another box or wrapping.

Shoes must keep their sole protector in their original condition for a return to be accepted.  We kindly ask you to stand on a carpeted surface when you try on your shoes, so that they are in an unchanged condition.

To request a return, please go to our RETURNS SECTION.

If you need help with your return, please contact us at hello@adebamadrid.com or through our contact form and we will get back to you as soon as possible.